Cancellation, Return/Refund & Payment Policy
At Mighty Nutrition, we value customer satisfaction and aim to provide a seamless shopping experience. Please review our policies below for cancellations, returns, refunds, and payments.
Cancellation Policy
- Orders cannot be canceled once they have been dispatched.
- Discount vouchers are for one-time use only and will be considered redeemed even if the order is canceled.
Return & Refund Policy
Due to the hygienic, consumable nature of our products, returns are not accepted except in cases of damage or incorrect deliveries.
Non-Returnable Conditions:
- Returns will not be accepted for concerns related to taste, flavor preference, brand variation, stomach upset, or headaches. We strongly recommend consulting a healthcare professional before purchasing.
- Products cannot be returned once opened or used.
Eligible Returns (Damaged, Tampered, or Incorrect Products):
If you receive a product that is damaged, tampered with, or incorrect, please follow these steps:
- Email us within 24 hours of delivery at info@mightynutrition.in.
- Include:
- Unboxing video & clear images of the product, invoice, inner & outer packaging, and batch number.
- Our team will review and respond within 48-72 hours.
- Do not use the item while your complaint is under review.
Important Notes:
- If the package is tampered with or damaged upon arrival, please do not accept it.
- If your order is returned due to unsuccessful delivery attempts, contact our support team. We will either:
- Reship the order (subject to availability).
- Issue a refund in the form of a voucher code or credit points.
- No returns or replacements will be processed for orders accepted in damaged/tampered condition.
Payment Policy
We offer multiple payment options, including:
✔ Credit/Debit Cards
✔ Internet Banking
✔ Cash on Delivery (COD)
Payment Issues:
If your payment has been deducted but you haven’t received an order confirmation, please contact our support team with:
- Transaction details, registered email, and contact number.
- Complete order details.
- Proof of the amount deducted from your account.
Important Customer Notice
We strive to provide the best possible experience for all our customers. However, we have observed instances where some accounts misuse our return and refund policies by frequently rejecting shipments or requesting cashback for unjustified reasons.
To protect the interests of our genuine customers, our support team reserves the right to assess each case individually and take appropriate action as necessary.
For any further assistance, please reach out to our customer support:
📩 Email: info@mightynutrition.in (Response within 24-48 hours)
📞 Phone: +91-8860405040 (Monday-Saturday, 10 AM – 6 PM)
🌐 Website: https://mightynutrition.in